Terms of Service

1. Acceptance of Terms

By accessing or using FossTech ERP services, including our ERP, HRMS, CRM, FinBook, and ProjectZen solutions (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

FossTech ERP provides cloud-based business management solutions designed to help organizations manage their operations, human resources, customer relationships, finances, and projects. Our Services are provided on a subscription basis and may be accessed through web browsers or mobile applications.

3. User Accounts and Registration

To use our Services, you must:

• Create an account with accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be at least 18 years old or have parental consent
• Comply with all applicable laws and regulations

4. Subscription and Payment

Our Services are provided on a subscription basis. By subscribing, you agree to:

• Pay all fees associated with your subscription plan
• Provide accurate billing information
• Authorize us to charge your payment method
• Understand that fees are non-refundable except as required by law
• Accept that subscription fees may change with notice

5. User Responsibilities

You are responsible for:

• All activities that occur under your account
• Maintaining the confidentiality of your account information
• Ensuring the accuracy of data you input into our Services
• Complying with all applicable laws and regulations
• Not using the Services for any illegal or unauthorized purpose
• Not interfering with or disrupting the Services

6. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, and software, are the exclusive property of FossTech ERP and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of any data you input into our Services. By using our Services, you grant us a license to use, store, and process your data solely for the purpose of providing and improving our Services.

7. Prohibited Uses

You agree not to:

• Use the Services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services or servers
• Transmit any viruses, malware, or harmful code
• Reverse engineer, decompile, or disassemble our software
• Use automated systems to access the Services without permission
• Share your account credentials with others

8. Service Availability

We strive to provide reliable and continuous access to our Services. However, we do not guarantee that the Services will be available at all times. We may experience downtime due to maintenance, updates, or unforeseen circumstances. We are not liable for any losses resulting from Service unavailability.

9. Termination

Either party may terminate the subscription at any time. Upon termination:

• Your access to the Services will be discontinued
• You will remain responsible for all fees incurred before termination
• We may delete your account and data after a reasonable retention period
• You may export your data before termination

10. Limitation of Liability

To the maximum extent permitted by law, FossTech ERP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Services.

11. Indemnification

You agree to indemnify and hold harmless FossTech ERP, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Services or violation of these Terms.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

13. Contact Information

If you have any questions about these Terms, please contact us: